24/7 Emergency Management & Maintenance

Fairway Property Management offers 24/7 emergency management services for our property management clients. If you have an emergency, please contact our On-Call Property Manager immediately at (239) 265-6817.

If you call and do not reach the on-call Property Manager, please leave the following information and you will receive a call back within 30 minutes.

  • ┬áName
  • Address
  • Telephone Number where you can be reached
  • Date and Time of Call.
  • Brief description of the emergency maintenance

Please read below regarding what constitutes an emergency:

The Emergency Maintenance Number is for Emergency Maintenance only and should not be used to request normal maintenance. For normal maintenance you should submit a Maintenance Request.

Emergency Maintenance is for an event that has caused major damage to the Property and/or is causing damage to the property and requires immediate attention otherwise major damage to the Property will occur and/or for a condition related to the property that is life threatening. Below are examples of events and conditions that are considered an Emergency Maintenance and suggested actions to follow:

  • Fire inside the house/Unit
    • Ensure everyone is safe
    • Call 911 to report the fire
    • Then call our 24/7 on-call Property Manager
  • Gas Leak
    • Evacuate everyone from the house
    • Call the gas company
    • Then call our 24/7 on-call Property Manager
  • Major Water Leak
    • Shutoff the main water value to the house and/or any localized shutoff valve
    • Then call our 24/7 on-call Property Manager
    • Do not call the plumber unless you are unable to shut-off the water and the water leak is causing damage to the house
  • Natural Disaster that caused damage to the house
    • Call 911 if you need help
    • Then call our 24/7 on-call Property Manager

Below are examples of events and conditions that are considered normal maintenance and should not be reported as an Emergency Maintenance:

  • A dripping faucet or stopped-up drain
  • A running toilet or stopped-up toilet (unless there is only one toilet in the house)
  • A shingle blowing off the house or a tree falling in the yard due to a storm
  • A power outage attributed to a local power outage
  • An appliance is not working
  • The air conditioning unit is not working
  • The garage door opener is not working
  • A window is cracked or broken